When can I access my unit?
Our doors and gates are accessible 24 hours a day, 7 days a week.
Do you have dollies or moving carts?
We have a large appliance dolly available in our office for use during business hours. Our indoor units also
have multiple carts at the doors that are available for use any time.
Do you have moving or storage supplies?
We have all sorts of supplies, from boxes and tape, to bubble and furniture wrap. Our associates will be
able to help you determine what you need, and discounts are available for our storage customers.
What do I do when it’s time to vacate my storage unit?
Let us know in advance of your next payment that you intend to leave the unit so that we don’t charge
the next months rent. If you need a few days after the renewal date, we can pro-rate the rent for you. On
the day you move out, make sure all of your belongings are removed, the floor is swept clean and the lock
is removed. Return your FOB to the office and we will inspect the unit. If all is good, we will process your
move out and send you a receipt.
Do you have climate-controlled units?
Yes, we do. Climate controlled units are good for storing antique furniture, electronics, photographs, or
any other items that might be affected by changes in temperature.
Is there anything I can’t store in a unit?
You cannot store any items that are flammable, explosive, odourous, corrosive or perishable. Therefore,
no fuel, fireworks, propane tanks, chemicals, food, etc. If you are unsure, please contact the facility
manager to verify.
Do the units have electric outlets?
We have a limited number of drive up units with low voltage outlets available. These are handy for trickle
chargers, or short-term use of small tools. There are no outlets in the indoor units.
What type of storage do you offer?
We offer storage for personal goods like furniture, seasonal items, books, or anything you don’t currently
have room for in your home. Businesses use storage for historical records storage, tools, excess inventory
or an extra ‘garage’. Vehicles and motorcycles can also be stored if you need extra parking or to wait for
that sunny day to go for a ride.